Introduction
This Privacy Policy explains how our international freight forwarding company, DGL, collects, uses, and protects the personal information of our website users. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable laws and regulations.
Information We Collect
We collect personal information from website users when they submit a form or contact us through our website. This information may include:
- Name
- Email address
- Phone number
- Company name
- Shipping details
- Payment details
We also collect non-personal information about website usage through cookies and other tracking technologies. This may include:
IP address
Browser type and version
Pages visited
Time and date of visit
Referring website
How We Use Your Information
We use the personal information we collect to:
Respond to your inquiries and provide customer support
Process orders and payments
Provide shipping and logistics services
Improve our website and services
Comply with legal requirements
We may also use your information to send promotional emails and marketing communications. You can opt out of these communications at any time by clicking the unsubscribe link at the bottom of the email.
We do not sell, rent, or lease your personal information to third parties.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. These measures include:
Encryption of sensitive data
Restricted access to personal information
Regular security assessments and updates
Employee training on data privacy and security
Despite our efforts, no security system is impenetrable, and we cannot guarantee the security of your personal information.
Sharing Your Information
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and logistics. These service providers are required to protect your personal information and may not use it for any other purpose.
We may also share your personal information with government authorities or law enforcement agencies if required by law.
International Transfers
Our company operates globally, and your personal information may be transferred to countries outside of your own. We take steps to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.
Your Rights
You have the right to:
Access, correct, or delete your personal information
Object to the processing of your personal information
Withdraw your consent at any time
Receive a copy of your personal information
To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@dglegypt.com